TERMS & CONDITIONS
This website acts only as an agent and holds no responsibility for operators or the tours advertised within.
Please read the conditions of individual tours, located in the ‘Read Policies’ section at the bottom of each tour information page.
Cancellation policies, terms and conditions will differ between tours. Itineraries, locations and prices are subject to change without notice due to unforeseen circumstances (including weather).
REFUND & CANCELLATION – Compass Cruises, Reef Encounter & Reef Experience
20% cancellation fee 30 days or more prior to departure
50% cancellation fee if within 30 days prior to departure
100% cancellation fee within 14 days prior to departure
There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances – including events beyond your control, medical problems, airline delays, weather etc.
All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities
Please refer to Trade Practices Act 1974.
TRAVEL & DIVE INSURANCE:
Reefcruise.com.au highly recommends everyone have their own travel and dive insurance.
FLYING & SCUBA DIVING:
Ensure a minimum of 18-24 hours after scuba diving before flying or travel to altitude.
Note: All tours advertised on this website which include scuba diving activities and flying use low flying air crafts in which flying after scuba diving is permitted.
SCUBA DIVER VERIFICATION:
Qualified (certified) divers are required to provide proof of their certification level.
ReefCruise.com.au can help verify your diver rating in the case of lost/missing licenses but must be contacted in advance of your travel date.
To contact us, please call +61 7 4037 2700 or email [email protected]
ALL SCUBA DIVING:
Age and medical restrictions apply to all scuba activities. Minimum age for certified scuba divers (qualified) is 10 years old, minimum age for trying resort scuba diving is 12 years.
All boat tours require everyone complete a medical declaration form before participating in water activities. Certain medical conditions and/or medications may prevent participation in scuba diving activities.
These include, but are not limited to: epilepsy, asthma, diabetes, lung conditions, and heart disease. Contact your tour booking agent for more information if you have a condition or are taking medication that may be contrary to scuba diving to avoid disappointment.
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